EPSON WF-C20590 Service Manual Page 201-250

EPSON WF-C20590 Revision A Troubleshooting List of Errors/Problems 201 Confidential 940033 Media error (fail) --- A write error has occurred during received faxes saving. Connect the media again. Connect another media. (A folder is to be created while creating a storage folder) 940034 Fax function is in use --- Fax settings are to be changed while fax function is used. Wait until ongoing fax jobs are finished, and then change the setting. 940035 PC is in use. --- Fax settings are to be changed while changing the fax settings through the PC. Wait until ongoing setting changes are finished. 940036 Mail server is not set --- Mail is selected in transfer settings without setting the mail server. Set the mail server. 940037 Mail server is not connected --- Mail is selected in transfer settings while mail server is not connected. Check the mail server to establish its connection. 940038 Fax Board failure --- Fax Board is in failure. Replace the Fax Board. 940039 Fax power supply failure --- Fax power supply is in failure. 950000 Scan to Email DNS error --- The DNS server settings are invalid. Check the DNS settings of the printer. Check the settings of the DNS server. 950001 Scan to Email communication error --- A communication error has occurred during Scan to Email. Check the SMTP server address and port. Check the POP3 server address and port. Check the network settings IP address, subnet mask, and default gateway Run connection check for the mail server (Scan to Email only). Make sure the network cable is connected properly. Make sure the addresses are correct. Check the settings of the access point. Check the settings of the Fire Wall. Check whether or not the server works normally. 950002 Scan to Email authentication error --- The authentication settings of the mail server are invalid. Check the authentication method. • Check the SMTP server address and port. • Check the POP3 server address and port. Check the account name. Check the password. Error code Error Description Error recovery procedure Name Paper Path/Ink color
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EPSON WF-C20590 Service Manual Page 201-250