EPSON WF-4830, WF-4820 Series Service Manual Page 61-80

EPSON WF-4830 Series/WF-4820 Series Revision A Troubleshooting Fatal Error Code List 61 Confidential 2.3.2.6 Printer (I/S) Error code Error name Possible cause Confirmation procedure Connector No. WF-4830 Series WF-4820 Series 000100 IS PID driving time error Malfunction or crash of the firmware 1. Turn the printer off and back it on. 2. If the error still occurs after the restart, replace the Main Board. 1. Check the load applied to the IS Motor by moving it by hand. 2. Check the wheel train of the Ink System Unit drive for disengage or crack. 3. Clean the IS Scale if it is contaminated. 4. Replace the Ink System Unit with a new one. 5. Replace the Main Board with a new one. --- --- 000101 IS PID excess load error The IS Motor stopped running in the middle of the operation 1. The Ink System Unit was stopped by; • Overload of the mechanism • Disengaging or breakage of the gears Failed to read the IS Encoder 2. Contamination of the IS Scale 3. Failure of the IS Motor (not completely broken) 4. Failure of the Main Board Failed to read the IS Encoder 1. Contamination of the IS Scale 2. Damage or skew of the IS Encoder FFC 3. Failure of the IS Encoder Failure of the IS Motor Driver 4. Failure of the Main Board Operation failure of the IS Motor, stopped by obstacles 1. The Ink System Unit was stopped by; • Overload of the mechanism • Disengaging or breakage of the gears Failed to read the IS Encoder 2. Contamination of the IS Scale 3. Damage or skew of the IS Motor cable/Encoder FFC 4. Failure of the IS Encoder 5. Failure of the Main Board The IS Motor did not run 1. The Ink System Unit was stopped by; • Overload of the mechanism • Disengaging or breakage of the gears Failed to read the IS Encoder 2. Contamination of the IS Scale 3. Break, skew or damage of the IS Motor cable/Encoder FFC 4. Failure of the IS Encoder 5. Failure of the IS Motor (the lead wire is broken or the connector is disconnected) 6. Failure of the Main Board Main Board • CN75 • CN50 Main Board • CN508 • CN701 000102 IS PID excess speed error 1. Clean the IS Scale if it is contaminated. 2. Check the IS Encoder FFC or the connector. 3. Replace the Ink System Unit with a new one. 4. Replace the Main Board with a new one. 000103 IS PID reverse error 1. Check the load applied to the IS Motor by moving it by hand. 2. Check the wheel train of the Ink System Unit drive for tooth breakage or disengaging. 3. Clean the IS Scale if it is contaminated. 4. Check the cable/FFC of the IS Motor/Encoder. 5. Replace the Ink System Unit with a new one. 6. Replace the Main Board with a new one. 000104 IS PID lock error 1. Check the load applied to the IS Motor by moving it by hand. 2. Check the wheel train of the Ink System Unit drive for tooth breakage or disengaging. 3. Clean the IS Scale if it is contaminated. 4. Check the cable/FFC of the IS Motor/Encoder. 5. Replace the Ink System Unit with a new one. 6. Replace the Main Board with a new one. 000110 IS load position driving time error Malfunction or crash of the firmware 1. Turn the printer off and back it on. 2. If the error still occurs after the restart, replace the Main Board. --- ---
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Epson WF-4830 Series Service Manual Page 61-80
Epson WF-4820 Series Service Manual Page 61-80